Privacy Policy

Last updated: March 2025. By using Green Gems you accept this Privacy Policy.

We Do Not Sell Your Personal Data

Your account and profile information is used only to operate Green Gems, deliver requested features, and secure the platform.

1. Controller and scope

Green Gems (“we”, “us”, “our”) operates the Green Gems website and related services. This Privacy Policy describes how we may collect, use, store, and disclose information in connection with the Service. Use of the Service constitutes your acceptance of this policy. If you do not agree, do not use the Service.

2. Information we collect

We may collect: (a) Account and identity information you provide or that we receive when you sign in (e.g. via Google or Telegram), such as name, email, profile identifier, and username; (b) Usage and technical data, including IP address, browser type, device information, and logs of your use of the Service; (c) Communications and feedback you send to us (e.g. via Telegram or support channels); (d) Preferences and settings you set within the Service (e.g. alert rules, watchlists). We do not guarantee that we will not collect additional categories of information in the future as the Service evolves.

3. How we use information

We use the information to: provide, operate, and improve the Service; authenticate you and manage your account; send you alerts and notifications you have requested; respond to your requests; enforce our Terms and Conditions; protect against abuse and security risks; and comply with applicable law. We may use and retain information for as long as we deem necessary for these purposes, including after you cease using the Service, subject to applicable law.

4. Sharing and disclosure

We do not sell your personal data. We may disclose information only in limited circumstances: (a) with service providers that assist us (e.g. hosting, analytics, infrastructure), under contractual confidentiality and security obligations; (b) with third-party platforms (e.g. Google, Telegram) solely as needed to provide sign-in and notifications you request; (c) if required by law, court order, or lawful government request, or to protect rights, safety, and platform integrity; (d) in connection with a merger, financing, acquisition, or restructuring subject to appropriate confidentiality protections.

5. Data security

We use industry-standard technical and organizational safeguards designed to protect your information, including access controls, secure transport practices, and operational monitoring. No system can be guaranteed 100% secure, but we continuously improve our controls and response processes to reduce risk and protect user data. You remain responsible for safeguarding your account credentials.

6. Data retention

We retain information for as long as needed to provide the Service, enforce our terms, and comply with legal obligations. We may retain anonymized or aggregated data indefinitely. We are not obligated to delete or return your data upon request except as required by applicable law.

7. Your choices and rights

You may access, update, or delete certain account information through the Service (e.g. profile). You may opt out of non-essential communications where we offer that option. We will respond to lawful requests (e.g. access, correction, deletion) in accordance with applicable law; we do not guarantee that we will fulfill requests that we determine are not required by law or that conflict with our legitimate interests. If you are in a jurisdiction that grants specific privacy rights, you may contact us to exercise them; we will process requests in accordance with applicable law.

8. Cookies and similar technologies

We use cookies, session storage, and similar technologies to operate the Service (e.g. authentication, preferences). By using the Service you consent to our use of these technologies. You may adjust browser settings to limit cookies; some features may not function if you disable them.

9. Third-party services

The Service may integrate or link to third-party services (e.g. Google Sign-In, Telegram). Their use of your information is governed by their own privacy policies. We are not responsible for the practices of third parties.

10. Children

The Service is not directed at minors. We do not knowingly collect personal information from children. If you believe we have collected such information, contact us and we will take steps to delete it as required by law.

11. International transfer

Your information may be processed and stored in jurisdictions other than your own. By using the Service you consent to such transfer. We take steps we consider appropriate to protect information in accordance with this policy.

12. Governing law and jurisdiction

This Privacy Policy is governed by the laws of India. Any dispute arising out of or relating to this policy or our handling of your information shall be subject to the exclusive jurisdiction of the courts at Delhi and the National Capital Region (NCR). You waive any objection to venue or forum.

13. Changes

We may update this Privacy Policy at any time by posting the revised version on the Service. Your continued use after changes constitutes acceptance. We encourage you to review this policy periodically.

14. Contact

For privacy-related questions or requests, contact us via the feedback channel indicated on the Service (e.g. Telegram). We will respond in accordance with our policies and applicable law.